One concern with video conferencing software is security. The biggest competitor to GoToMeeting is probably Zoom and the products are very similar. However, there are a few differences between them:. This site uses Akismet to reduce spam. Learn how your comment data is processed. Subscribe to MacHow2! Sign up to get reviews, tutorials and special offers on Mac software! Email Address. By continuing to use the site, you agree to the use of cookies.
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. Size Category Business. Compatibility iPhone Requires iOS Price Free. Family Sharing With Family Sharing set up, up to six family members can use this app. More By This Developer. LastPass Password Manager. Rescue Lens.
LastPass Authenticator. You Might Also Like. CamCard -Business Card Scanner. Dialpad Meetings. CrowdCompass Events. Q: Why can't anyone hear me? Most attendees are muted by default when they first join. Make sure the Audio icon at the top of your Control Panel is glowing green, and that your microphone or telephone's mute button is not on as well.
If your Audio pane doesn't look like the one shown to the right, it's possible that the organizer disabled one or both of GoToMeeting's built-in audio options for example, they might have made it a Computer audio-only meeting, with no phone numbers provided.
They might even have provided custom audio information , in which case you should follow the instructions they provided in the Audio pane. If your Audio icon is not red or green, there are a few possible reasons why. You are not properly connected to the audio conference. The organizer may have provided third-party conference call audio instead of using GoToMeeting's built-in audio. Q: Why can't I mute myself? If you are successfully connected to audio but clicking the green Audio button won't mute your audio feed, there are a few possible reasons why.
You connected to audio by dialing in with your telephone, but you did not enter your Audio PIN , which is listed under the phone numbers in the Audio pane. Without it, the Control Panel can't control your phone's audio feed. You connected to audio using Computer audio, but there is a connection issue. Try opening the Settings pane and switching to Phone audio, then switching back to Computer to reset the audio connection.
Show All Hide All Hide webcam feeds To help save some space on your screen or to help improve your internet speed , you can hide the webcams that are being shared. Click the Webcams button in your Webcam pane. Select Hide All Webcams. You can also select Hide My Webcam in the same menu, but keep in mind that this does not stop your webcam feed from broadcasting to other attendees - it just hides it from your screen. Adjust webcam preferences You can see advanced webcam options zoom, brightness exposure in the GoToMeeting Preferences window.
Select Preferences. Use the Change Presenter menu to transfer the presenter controls to another person. Show All Hide All Allow others to draw on the screen Drawing tools can help you illustrate your point - and when everyone joins in on the fun, collaboration gets a big boost.
Click the Arrow icon next to the attendee, and select Allow Drawing. Pause screen sharing If you'd like to freeze the broadcast of your screen rather than stopping it altogether, you can hover your mouse over the Screen button until you see a Pause icon appear below it.
Use the Pause button to pause and restart the live broadcast. Select Organizer s only to send a message only to organizers and co-organizers.
Select Presenter only to send a private message to the person sharing their screen. Select a specific individual to send a private message to just that person.
When prompted, select a place on your computer to save the file and click Save. Retain easy access to the Audio , Screen and Webcam buttons. Get new chat notifications when messages come in. Click the Attendees or Chat icons to expand only those panes. Show All Hide All Undock panes from the Control Panel You can split out some of the panes from the Control Panel and move them around your screen or even collapse the rest of the Control Panel while leaving the selected pane open.
Click the Expand icon in the corner of a pane to undock it from the Control Panel. Explore the Viewer window The Viewer is the application window that shows you the presenter's shared screen. You'll also notice that it includes multiple tools in the upper toolbar, including webcam controls, the ability to rearrange its location and a Screenshot icon that allows you to capture the currently shared screen. Your Mac menu bar contains additional tools that you can use during the meeting.
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